Why Choos Us
Alfalak is a leading global relocation services company headquartered in Jebel Ali, Dubai, UAE. It is part of the USD 450 million Freight Systems Group, which has business interest in Shipping, Freight Forwarding, Warehousing, IT / ITES, BPO and Relocation services.
Having started its operations in 1995, Alfalak expanded its footprint into Kuwait, Qatar and India in a short span of time, with a clear focus on the India and Middle East business. Alfalak was the 1st MNC in the relocation industry to start the India operations, way back in 1997 and today, India is the biggest market for the group.
In an attempt to grow its presence across major geographies and so as to offer customers with seamless services, Alfalak became shareholders of Harmony in 2018. This has enabled Alfalak to extend its footprint in 60 countries across 6 continents, making us now, one of the largest operator across the world, handling over 250000 moves annually.
Today, Alfalak has a continuing relationship with more than 200 plus fortune 500 Companies and corporate worldwide, by consistently offering high quality services, local expertise and personal commitment. An experienced and professional team, superior infrastructure, in- house shipping and freight forwarding solutions, international quality certifications have made us one of the most reliable names in the relocation industry globally.
Quality has been the foundation on which we have built our organisation and are acknowledged as one of the safest relocation service providers worldwide (low claims ratio). Alfalak is an ISO 9001, 14001, 18001 certified company, as well as, FAIM accredited in multiple locations, which is awarded to us after an on-site audit by Ernst & Young. This audit evaluates the company’s performance through the industry benchmarks, such as business competence, resources, services, environment, claims ratio, among other parameters. Our other accreditations include FIDI, OMNI, LACMA, IAM, Eura and ERC.
We are strongly guided by our vision and mission to become the most recognized and trusted brand in our area of business by 2025.